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Training Never Stops

Tuesday, July 17, 2012

In our last blog, we talked about how important customer service is, but we didn’t discuss how to assure that your employees will provide such service. Too many companies do a wonderful job of training employees how to produce the product – whether it is a physical product or a service. Once they have been […]

Why Every Company Needs to Pay Attention to the Truck Driver Shortage

Tuesday, July 10, 2012

For the last two years, we’ve been warning companies and shippers that the world as we know it is undergoing dramatic change; and that this impending change would throw the “rules as we know them” into chaos, ultimately resulting in significantly less predictability, much greater risk and higher costs. Eighteen months ago we shared a […]

Customer Service…The Critical Link

Tuesday, June 19, 2012

You can provide a superior product at a lower price, and still lose the business. It is true that you need to offer an excellent product at a reasonable price, but don’t lose sight of the fact that, if people don’t like you, they won’t continue to buy from you no matter how good your […]

The # 1 Reason Companies Fail to Reduce Their Costs

Tuesday, May 22, 2012

Two years ago, we met with a global manufacturer who was undertaking a major cost cutting initiative for the North American operations. A central point of the initiative encompassed reducing the costs for supporting logistics. This led them to embark on a freight consolidation initiative. When we met with them, they told us that the […]

The Importance of Culture Match

Monday, May 14, 2012

Every individual has his or her own values that determine how they live their lives and how they interact with others. Are they self-centered, demanding that the world cater to them or do they live by a value system that lets them understand and meet the needs of their neighbors as well as their own? […]

Are Your Logistics Stuck?

Tuesday, May 08, 2012

Logistics has come a long way from its early days. Logistics emerged in the pre-1980s methods. Needs were simple, and cost-minimization was the key. Managers needn’t be’t concerned with efficiencies. Logistics was simply as a necessary cost. The transportation industry was highly regulated and prices didn’t vary much among suppliers. Logistics planning was a major […]

The Right Products…At The Right Time

Thursday, May 03, 2012

Having the right products at the right time and at the right cost is the goal of good supply chain management. This seemingly simple process can make or break a company. In today’s competitive and crowded market, anything less than an excellent supply chain management can destroy a company – even if you’re offering a […]

Protecting Your Shipments After They Leave

Wednesday, April 25, 2012

Once your product has left your location, a lot of factors are out of your control. Things happen. There can be fire, flood, theft, accident, natural disaster, etc. How do you protect your interests to minimize losses from any of these situations? First of all, of course, make sure that you and your logistics vendor […]

How to Best Handle Less-Than-Truckload (LTL) Issues

Thursday, April 19, 2012

There is no question that shipping full truckloads is the most efficient and cost effective way to ship your goods. However, even companies that usually ship full truckloads often have the need at times for less-than-truckload shipments. LTL shipments cost more per unit and frequently take longer to arrive at their destination. They’re also the […]

Your Logistics Partner Is A Part Of Your Team

Monday, April 02, 2012

In our last blog, we talked about how hidden costs can disguise what your logistics functions are really costing you. Today, we want to talk about how you can best minimize these costs by making your primary logistics provider part of your team. Obviously, you need to be working with a company that knows and […]

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